Core Exchange Policy

Core Exchange Policy and Return Shipping Labels

The Core Exchange Policy expires after 30 days of receipt of package.

Please make sure that the parts are wrapped securely. We are not responsible for damage of parts being shipped back to us.

We will let you know that we received the package and if the parts are in good condition (no gouges, deep scratches in the metal, dented, etc), we will refund you the core charge within 24-72 hours.

Part(s) returned for core must match the part(s) purchased. If the part that is returned does not match the part purchased, no refund will be given and if buyer would like us to ship the part(s) back to them, the buyer is responsible for the shipping charges.

If the part that you purchased is an assembly and it has multiple parts, all parts must me returned in order to get a refund.

If the part(s) is not in good condition (has gouges, deep scratches in the metal, unusable, dented, etc) and the buyer would like us to ship the part(s) back to them, the buyer is responsible for the shipping charges.

If part(s) are previously coated by another powder coater, additional time will be required to strip and verify the part is acceptable, and a stripping charge will be subtracted from the core refund.

We will not accept any parts that have plasti dip on them. It is your responsibility to remove the coating before shipping it to us.

If wiring harnesses are involved (ie, turn signals and/or tail lights), harness must be unmodified (ie. no splices, solder connections or modifications in any way) in order to receive core refund.

A service charge of $50 will be charged for bearing removal for each wheel that is returned with bearings.   

Please ship the cores to:

D-Tech Coatings
132 Hale View Circle
Canton, Georgia 30114

CORE RETURNS JUST GOT EASIER!

We’re now offering UPS return shipping labels for your core returns!

When you purchase your parts, you can order a return shipping label for your cores. You’ll pay the same shipping rate for your return label that you paid when you purchased your parts.

HOW TO ORDER YOUR RETURN LABEL

  1. Place your parts order as usual.
  2. Include a note in the "Special Instructions for Seller" section or Contact D-Tech Coatings when you’re ready to return your cores and request a return shipping label.
  3. We’ll provide your UPSreturn label at the same shipping rate you paid when you purchased your parts.  The return shipping charge will be deducted from your core refund.
  4. Package your cores securely, attach the label, and drop the package off with the carrier.
  5. Send your cores back to D-Tech Coatings and let us take care of the rest.

No hassle. No guessing about return shipping. Just an easy way to get your cores back to us.